PHONE NOW – 021 671 650

  Approved Rinnai and Brivis Service Centre

Brivis Central Heating Repair

We service Brivis ducted central heating systems.

It's Time to Service!! Enquire now, about our fixed price service specials!

We service Rinnai gas appliances (flame fires, water heaters and convector heaters)

Enquire now about our fixed price service specials!

Auckland's Leading Rinnai and Brivis Authorised Service Centre!


Gas Appliance Specialists (2005) Limited is Auckland's leading authorised service centre for both Rinnai and Brivis gas appliances.

We are experts in our field, with over 20 years' product experience, and we choose to deal in Rinnai and Brivis gas appliances only.  Our appliance technicians are qualified, licensed gasfitters and are fully competent and authorised to service or repair your gas appliance. Plus we have the full training and support direct from the manufacturer.

Our technicians are friendly and courteous and carry a large range of genuine spare parts on their vehicles. They will always endeavour to be on time, and will provide a quality and speedy repair or service.

We provide repair, maintenance and replacement services to both residential and commercial customers. Plus as an authorised Rinnai and Brivis service representative we can deal with any warranty claims directly.


Types of appliances serviced include:

  • Brivis ducted central heating systems
  • Rinnai gas fireplaces - Inbuilt (e.g. Arriva, Compact, Compact 2, Ember, Evolve, IB30, Lumina, Neo, Symmetry, Timberflame)
  • Rinnai gas fireplaces - freestanding (e.g. Neo, Timberflame)
  • Rinnai INFINITY continuous flow gas water heaters (domestic and commercial)
  • Rinnai iHeat central heating systems
  • Rinnai flued gas heaters (e.g. Energysaver)
  • Rinnai portable or wall-mounted convector gas heaters (e.g. Avenger, Blaze, Cosypanel, Dynamo, Enduro, RCE...)
  • Rinnai radiant gas heaters (e.g. Super Ray, Aira)


Gas Appliances should be serviced regularly

Gas appliances should be serviced every two years, some yearly. This is for reasons of efficiency, reliability and safety. Regular servicing reduces the risk of breakdowns, which can be particularly inconvenient for you if this occurs over the busy winter season.

Servicing a gas appliance can be hazardous. Therefore only trained and qualified personnel should install, repair or service the equipment. Our appliance technicians are fully trained and licensed and once the job has been completed and your appliance is safe to use, we will supply you with the applicable Certificate of Compliance or Gas Safety Certificate as required by law.


Our service area

We cover most areas of Auckland including Central Auckland, the North Shore and West Auckland.

Here's a list of just some of the suburbs we cover:  Albany, Torbay, Browns Bay, Mairangi Bay, Glenfield, Birkenhead, Takapuna, Devonport, St Heliers, Glendowie, Meadowbank, Stonefields, Remuera, Onehunga, Mt Roskill, Epsom, Mt Eden, CBD, Ponsonby, Herne Bay, Pt Chevalier, Mt Albert, New Lynn, Titirangi, Henderson, Te Atatu, Massey, West Harbour, and Hobsonville.


Why choose us?

  • You're in good hands. We are the only independent authorised service centre for Rinnai and Brivis, in Auckland
  • We are friendly and courteous
  • We schedule an actual appointment time, so you can plan the rest of your day
  • Our gas appliance technicians are fully licensed gasfitters
  • We are manufacturer trained and supported, and very experienced with Rinnai and Brivis products
  • We only deal in Rinnai and Brivis meaning we can be super-efficient working on your appliance
  • Our vehicles are fully stocked with only genuine Rinnai and Brivis spare parts
  • Any warranty claim can be handled by us directly with the manufacturer
  • We have over 20 years product experience
  • We stand behind our work
  • If we can’t fix it, nobody can!
  • We charge an all-inclusive Call Out Fee, which includes the first 30 minutes of labour time on site. Additional time is then charged in 15min increments
  • We do not charge for our time to drive to your property
  • We do not charge a mileage fee (unless you are outside our service area)
  • We do not charge for our time to collect parts. No need, as our vehicles are fully stocked.
  • We do not charge an extra fee to issue a Gas Safety Certificate or Gas Compliance Certificate 
  • We are a member of the Master Plumbers, Gasfitters & Drainlayers Association, giving you total piece of mind
  • We are a member of Site Safe New Zealand


Call us today

Call us now on 0800 030 098 (or 021 671 650). Our friendly office staff are ready to help.

Our office hours are Monday to Friday 8:30am to 4:30pm.


Terms of Trade

Our terms are strickly payment on completion.  We take payment by eftpos, cheque or direct credit.  Visa or Mastercard payments will incur a surcharge fee of up to 5%.

Any non-payment may incur interest and collection fees.


Warranty Claims

All Rinnai and Brivis appliances come with a warranty period ranging from 1 to 5 years (or more for some components) from date of purchase. Please refer to your individual warranty for full details.

Warranties cover manufacturing defects of the appliance only and any warranty claim must be confirmed by our technician.

If your appliance is still under warranty and you believe you have a claim then you must have your Certificate of Compliance (CoC) on hand for our technician to view. Your CoC would have been issued to you by your installer at the time of installation - This is a legal requirement.

Your warranty will not apply if (for example) the product has been improperly installed or is otherwise installed contrary to manufacturer’s recommendations, has been damaged during or after installation, has not been operated in accordance with operating instructions, or has been subjected to damage or abuse beyond that expected from conditions of normal use. Regular servicing of the appliance is also a condition of the warranty period and must be carried out by a Rinnai/Brivis authorised service centre.

For the avoidance of doubt please note that if your job is not deemed coverable under warranty or you do not have your CoC on hand, then charges will apply. Please note our terms of trade above.



Yes, we offer free quotes for replacement of Brivis ducted central heating systems, Rinnai INFINITY water heaters, Rinnai flame fires, Rinnai Energysavers and Rinnai Super Ray radiant heaters. 


Call us now!

Talk to our friendly team now, on 0800 030 098 (or 021 671 650).

Our office hours are Monday to Friday 8:30am to 4:30pm.


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