CUSTOMER SATISFACTION
%
ON TIME
96% of our customers said we arrived on time!
%
FRIENDLINESS
99% of our customers said our technicians are friendly and courteous!
%
EXCELLENCE
89% of our customers said our technician did an Excellent job!
%
OVERALL
87% of our customers said they had an Excellent overall experience!
*Results are taken from 731 responses to our Customer Feedback Survey. Results have been updated as at 21st July 2021.
Authorised Rinnai and Brivis Service Centre
Gas Appliance Specialists (2005) Limited is Auckland’s leading authorised service centre for Rinnai and Brivis gas appliances.
Brivis ducted central heating and cooling
Rinnai INFINITY water heaters
Rinnai air conditioning/ Heat Pumps
Rinnai radiant heaters
Rinnai flame fires
Rinnai convector heaters
We provide installation, maintenance, repair and replacement services to both residential and commercial customers.
Over 25 years product experience
We are experts in our field, with over 25 years’ product experience, and we choose to work with Rinnai and Brivis gas appliances only. Our appliance technicians and installers are qualified, licensed plumber/gasfitters and are fully competent and authorised to install, service, repair or replace your Rinnai or Brivis appliance. Plus, we have the full training and support direct from the manufacturers.
Our technicians are friendly and courteous and will always endeavour to be on time. We carry a large range of genuine spare parts on all our vehicles and will provide a superior and speedy service.
Call us about warranty
As an authorised Rinnai and Brivis service representative, we can deal with any warranty claims directly with the manufacturers.
TESTIMONIALS
Excellent customer service. The technicians went over and above with the replacement furnace and new ducting. Extremely courteous and proud of their work. Highly recommended
Brook is excellent at her job. Speedy and definitely knows what she is about. I was very impressed with her workmanship and her attitude to the customer.
Really impressed with customer service – knowledgeable and friendly staff and great communication.
Maria G, 02.10.21
Ann M, 29.07.21
Fiona R, 24.10.21
AUCKLAND'S LEADING RINNAI & BRIVIS AUTHORISED SERVICE CENTRE!
Don't wait for a breakdown!! Gas appliances should be checked and serviced every two years! Call us now for a friendly chat on 0800 030 098.