CREDENTIALS & TESTIMONIALS

Really impressed with customer service – knowledgeable and friendly staff and great communication.

Brook is excellent at her job. Speedy and definitely knows what she is about. I was very impressed with her workmanship and her attitude to the customer.

Brooke & Raju are highly skilled & friendly people. Prompt, honest, polite, & the workmanship is second to none. Considering the job done, the price was way cheaper compared to competitors! Will definitely recommend Gas Appliance Specialists! See you guys when the need arises. Million thanks!

Thank you for the excellent service both in getting the booking organised to getting the job done. The technician (Brooke as per the service certificate) was clear and concise about what the issues were and how to address it and everything that she said regarding invoicing/receipting and information of note that would be outlined and forwarded to me was done exactly as she said. Thank you.

Very helpful – great service and extremely thorough. Outstanding customer service all round.

Brilliant service from start to finish. Very professional company to deal with. I would highly recommend to anyone needing gas servicing / maintenance.

I was super impressed by the person who made my booking [Jess], as well as the technician [Eric]. He was very thorough. Overall amazing experience.

We asked Gas Appliance Services to do the work. Nick first liaised with our builders to ensure construction of the fire cavity was correct, then he and Brooke carried out the installation once everything was ready.

We were impressed with the time it took to get all the installation done and how they ensured it worked within the overall renovation. Nick spent time testing everything after to make sure all was well.

Very pleased with the quality of their work and their professionalism. We wouldn’t hesitate in recommending Gas Appliance Services.

Our Rinnai fires look like new after servicing. Joel obviously takes great pride in doing his work. [Gas Appliance Specialists are] always great to deal with, great communications & quality service. Having our appliances serviced during COVID L3 restrictions was much easier than I expected with Joel following guidelines for mask use & distancing.

It was great to see a female technician with a big smile and great customer service. Explained everything clearly and was very helpful.

The technician was super polite and helpful. Great to see a female doing the job :-).  Excellent – from booking the job, to servicing and follow up.

Very impressed with efficiency, care & obvious competency.  

The technician was brilliant, an amazing young woman, I was so impressed with the care and attention she paid to my appliance and home; she is an employee you should be extremely proud of. Thank you.  

Very happy with technicians and work today.

Brooke was amazing. I think she serviced our heaters last year too. So knowledgeable, a pleasure.

Brooke was lovely. On time, easy to communicate with, efficient!

It was a pleasure to deal with Nick and his capable technicians, and also Sarah who runs the business side of the operation and liaises with clients. In particular, we were impressed by the professionalism and enthusiasm of Brooke, who is the company’s first female gas appliance technician. We felt we were dealing with “real people” who had the interests of their clients at heart and we would highly recommend their services.

Brooke wore a face mask which stayed on throughout. Really appreciate that. Emails have been helpful and proactive. Everything explained well. Brooke was wonderful, fast and punctual. She explained what she was doing and why, and asked before she did anything in order to check.

Joel at Gas Appliance Specialists completed a fast and efficient repair on the duct work to our Brivis central heating system. A very pleasant experience!

Gas Appliance have been servicing our fireplace for 13 years now. Excellent service every time.

Really impressed that [the technician] arrived right on time! Very pleasant and helpful. He appeared to do a very thorough job and even went the extra mile to fix adjust the wall bracket!  

Eric was exactly on time.  [Job done was] clean and tidy. [Overall customer experience was] professional and painless. The whole process from start to finish quick and easy, very professional.

Nick & team were very friendly and went above and beyond. Had a new gas fireplace installed in an existing space in an old house, Nick and his team were absolute professionals, tidy and on time . Had a small issue with WIFI connection to the gas fireplace next day. Nick contacted me promptly came to house same day, rectified the issue and ensured all working smoothly before he left.