CREDENTIALS & TESTIMONIALS

Brooke from Gas Appliance Specialists was very friendly and diligent with our job – it wasn’t an easy problem to fix and it was pouring with rain but she persisted! Also gave us a heads up about our hot water system too which will save us time and money down the track! 

I would like to thank Sarah for her professionalism and lovely sense of humour. As promised, said she would contact us if there were any cancellations – which we were delighted there were and the technician promptly. Thank you for getting our heat back on as quickly as possible!

Really impressed with customer service – knowledgeable and friendly staff and great communication.

Brook is excellent at her job. Speedy and definitely knows what she is about. I was very impressed with her workmanship and her attitude to the customer.

Brooke & Raju are highly skilled & friendly people. Prompt, honest, polite, & the workmanship is second to none. Considering the job done, the price was way cheaper compared to competitors! Will definitely recommend Gas Appliance Specialists! See you guys when the need arises. Million thanks!

Very easy process. Your customer service was exemplary. Brooke presented herself very well, was fully equipped to do the work even including a dust sheet, which she laid underneath the appliance being serviced and including a small vacuum cleaner. You clearly have a well refined system that has worked extremely well for me, so keep up the good work and I believe you will continue to be a very successful business.

Joel was excellent to deal with – on time, explained what was going on and was helpful with some questions I had.

Fantastic service from start to finish. Technician was very knowledgeable, friendly, polite and helpful. Great experience!

It was great to see a female technician with a big smile and great customer service. Explained everything clearly and was very helpful.

The technician was super polite and helpful. Great to see a female doing the job :-).  Excellent – from booking the job, to servicing and follow up.

The technician was brilliant, an amazing young woman, I was so impressed with the care and attention she paid to my appliance and home; she is an employee you should be extremely proud of. Thank you.  

I just want to pass on my thanks to you, Lynda, and Sarah for the way you dealt with my hot water ‘crisis’. Furthermore, a thank you to your technician who installed the water heater and who, by all reports, was very prompt, polite and professional. I found you and your team very efficient and felt I was your only customer, such was the speed you got the ball rolling and onto the job to help. I am sure you will agree, many times a customer is left bewildered at the service received from some businesses, however I am happy to say, my experience with your company has restored some faith in the word service. So, once again, many thanks.

I was very pleased with a top man delivering great service pleasant informative advice and politely answering my dumb questions!

Brooke wore a face mask which stayed on throughout. Really appreciate that. Emails have been helpful and proactive. Everything explained well. Brooke was wonderful, fast and punctual. She explained what she was doing and why, and asked before she did anything in order to check.

Joel at Gas Appliance Specialists completed a fast and efficient repair on the duct work to our Brivis central heating system. A very pleasant experience!

Gas Appliance have been servicing our fireplace for 13 years now. Excellent service every time.