CREDENTIALS & TESTIMONIALS
Gas Appliance Specialists (2005) Limited is Auckland’s leading authorised service centre for Rinnai and Brivis gas appliances. We are experts in our field, with over 20 years’ product experience, and we choose to deal in Rinnai and Brivis gas appliances only. Our appliance technicians are qualified, licensed gasfitters and are fully competent and authorised to service or repair your gas appliance. Plus we have the full support direct from the manufacturers. Our technicians are friendly and courteous and carry a large range of genuine spare parts on their vehicles. They will always endeavour to be on time and will provide a quality and speedy repair or service.
We cover Central Auckland, CBD, North Shore, West Auckland and East Auckland and our friendly office staff are ready to handle your enquiry today.
HOW DO OUR CUSTOMERS RATE US?
- 96% of our customers* said we arrived On time!
- 99% of our customers* said our technicians are Friendly and courteous!
- 88% of our customers* said our technician did an Excellent job!
- 86% of our customers* said they had an Excellent overall experience!
* Results are taken from 671 responses to our Customer Feedback Survey. Results have been updated as at 3rd February 2021.
Thank you for the excellent service both in getting the booking organised to getting the job done. The technician (Brooke as per the service certificate) was clear and concise about what the issues were and how to address it and everything that she said regarding invoicing/receipting and information of note that would be outlined and forwarded to me was done exactly as she said. Thank you.
Very helpful – great service and extremely thorough. Outstanding customer service all round.
Brilliant service from start to finish. Very professional company to deal with. I would highly recommend to anyone needing gas servicing / maintenance.
I was super impressed by the person who made my booking [Jess], as well as the technician [Eric]. He was very thorough. Overall amazing experience.
We asked Gas Appliance Services to do the work. Nick first liaised with our builders to ensure construction of the fire cavity was correct, then he and Brooke carried out the installation once everything was ready.
We were impressed with the time it took to get all the installation done and how they ensured it worked within the overall renovation. Nick spent time testing everything after to make sure all was well.
Very pleased with the quality of their work and their professionalism. We wouldn’t hesitate in recommending Gas Appliance Services.
Very happy with technicians and work today.
Brooke was amazing. I think she serviced our heaters last year too. So knowledgeable, a pleasure.
Brooke was lovely. On time, easy to communicate with, efficient!
It was a pleasure to deal with Nick and his capable technicians, and also Sarah who runs the business side of the operation and liaises with clients. In particular, we were impressed by the professionalism and enthusiasm of Brooke, who is the company’s first female gas appliance technician. We felt we were dealing with “real people” who had the interests of their clients at heart and we would highly recommend their services.
Eric was exactly on time. [Job done was] clean and tidy. [Overall customer experience was] professional and painless. The whole process from start to finish quick and easy, very professional.
Nick & team were very friendly and went above and beyond. Had a new gas fireplace installed in an existing space in an old house, Nick and his team were absolute professionals, tidy and on time . Had a small issue with WIFI connection to the gas fireplace next day. Nick contacted me promptly came to house same day, rectified the issue and ensured all working smoothly before he left.
[Nick and Joel] were well organised, responded clearly to questions, got on with the job.
Excellent service, thanks very much!
It was simply put…..amazing service. Thank you.
Overall, excellent service. The technician, Brooke was very friendly and has great people skills. Took time to explain the problem, was very careful with her work throughout. Well done team.