CREDENTIALS & TESTIMONIALS
Gas Appliance Specialists (2005) Limited is Auckland’s leading authorised service centre for Rinnai and Brivis gas appliances. We are experts in our field, with over 20 years’ product experience, and we choose to deal in Rinnai and Brivis gas appliances only. Our appliance technicians are qualified, licensed gasfitters and are fully competent and authorised to service or repair your gas appliance. Plus we have the full support direct from the manufacturers. Our technicians are friendly and courteous and carry a large range of genuine spare parts on their vehicles. They will always endeavour to be on time and will provide a quality and speedy repair or service.
We cover Central Auckland, CBD, North Shore, West Auckland and East Auckland and our friendly office staff are ready to handle your enquiry today.
HOW DO OUR CUSTOMERS RATE US?
- 97% of our customers* said we arrived On time!
- 99% of our customers* said our technicians are Friendly and courteous!
- 89% of our customers* said our technician did an Excellent job!
- 87% of our customers* said they had an Excellent overall experience!
*Results are taken from 889 responses to our Customer Feedback Survey. Results have been updated as at 20th June 2023.
Very good comms. Called me also when the techs were running a little late.
Nick and his team did a thoroughly professional job. They showed great pride in their work. We are thoroughly enjoying the much-improved environment they have provided for us.
Your service was recommended to me and I would recommend you to others.
We were without hot water and had a sick child. Having faffed about with electricians to try and isolate the problem, Gas Appliance Specialists were just that… Specialists. Good communication.
Very friendly and super helpful. The team went over and above to fit our new heater in what was a very difficult [installation] including using their ingenuity to get the job completed. Excellent company to deal with fitted us in to ensure we had the new heater installed in time for the settlement of our house sale. Excellent experience, outstanding service from the installation team would highly recommend. Will get them in to quote for a ducted heating system at my new house.
Joel was awesome and worked with the added distraction from my 20mth old granddaughter in the room. He was very helpful and explained everything I asked re the remote and how to use it. Very impressed with his work.
Brooke was extremely courteous and respectful and you are lucky to have her as an employee. [She] did an excellent job and left our lounge spick and span. We were very impressed with her attitude and her diligence in the cleaning and servicing of our fireplace.
The technician was excellent - she was prompt, professional and fixed the problem.
Brooke was the most informative technician that has ever visited our house to service. Finally, I understand more about the system after all these years. Took the time to explain. Brilliant thanks.
Joel was a nice young man, very professional and knowledgeable about our Gas fire. He worked quickly and was happy to explain what work he was doing. He was nice to have in the house.
Very friendly staff, helpful with the booking and the service technician was great. Arrived on time, and had great communication.
Really helpful. I have used [Gas Appliance Specialists] in the past and the customer service has always been great. We had an urgent issue with our Brivis central heating unit and they were very fast to respond. Highly recommend...!!!
Listened, friendly, smart assessment, & clear advice. 10/10.
Very helpful, easy to deal with - explained well. great service.
Joel was courteous, helpful and efficient. He explained the issues of an older water heater clearly.
Very efficient and professional. [The technician] was extremely helpful friendly and courteous. He rang his boss for the new system and it was installed same day.
Your technician Joel was fabulous 😊- Contacted me whilst on the job to explain some options about the heater and what he thought was the best way to go. Explained them clearly with approx. costs and what I could expect in the future. Extremely helpful to be well informed so if anything happens it’s not such a major.
[The technician] was a pleasure to have at our home. Great job and excellent communication.